Returns & Exchanges
At Badali Jewelry, we want you to be completely satisfied with your purchase. If your jewelry doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all non-custom items.
Initiate Your Request
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Package Your Jewelry
Securely place the item in its original packaging, including all certificates and gift boxes, to ensure it remains protected during transit.
Ship the Item
Affix the provided shipping label or use a trackable shipping service to send the package back to our studio for inspection.
Processing and Refund
Once received and verified, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing